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Follow These Five Simple Steps to Rationalize and Renovate Your IT Infrastructure
  Complimentary Gartner Research  
 
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Five Simple Steps to Rationalize and Renovate Your IT Infrastructure
Infrastructure modernization is a necessary but often costly undertaking in the data center and off-premises. I&O leaders should follow these simple techniques to rationalize and renovate existing IT systems to deliver a more agile environment using commercial off-the-shelf infrastructure.

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10 Things to Get Right for Successful DevSecOps:
Integrating security into DevOps to deliver "DevSecOps" requires changing mindsets, processes and technology. Security and risk management leaders must adhere to the collaborative, agile nature of DevOps to be seamless and transparent in the development process, making the Sec in DevSecOps silent.

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Build I&O Staff Talent to Support Bimodal, DevOps and Cloud
Digital business initiatives, such as bimodal, DevOps and cloud, require new staff capabilities that few possess. I&O leaders must use targeted professional development opportunities to create, retain and recruit I&O versatility

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IT Operations Management 2020: Shift to Succeed
The practice of ITOM has seen exponential change over the last three years. This research distills the direction of this transformation, its value and the new definitions of ITOM that result. I&O leaders must ensure their organization's ITOM strategy meets customers' current and future requirements…

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When Will AI Virtual Support Agents Replace Your IT Service Desk?
Hype about AI grows as consumers become familiar with virtual assistants using conversational platforms. I&O leaders responsible for the IT service desk are keen to exploit this to optimize IT support, but neither the technology nor the workplace is ready to depend on virtual agents now

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